Shipping policy
Shipping Policy
Thank you for choosing MellowMindsetLab for your purchase. We strive to provide you with a seamless shopping experience, and we aim to deliver your orders promptly and efficiently. Please review our shipping policy below.
Shipping Methods
We utilize a variety of shipping methods to ensure that your order is delivered in a timely manner. The specific shipping method will depend on your location and the items you have ordered.
Processing Time
Orders are typically processed within a reasonable timeframe following payment confirmation. While we strive to ship orders as quickly as possible, please note that processing times may vary based on demand and other factors.
Shipping Rates
Shipping rates are calculated at checkout based on your location and the weight of the items in your order. You will see the total shipping cost before finalizing your purchase.
Delivery Times
Delivery times vary depending on your shipping address and the shipping method selected. While we aim to provide an estimated delivery timeframe during checkout, please be aware that unforeseen circumstances may result in delays.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information. This allows you to monitor your order's progress until it arrives at your designated address.
International Shipping
At this time, we only ship within the United States. We are exploring options to expand our shipping services to international customers in the future.
Issues with Delivery
If you experience any issues with your delivery, such as a missing or damaged package, please contact our customer service team at contact@mellowmindsetlab.com. We will assist you in resolving the matter as swiftly as possible.
Contact Us
If you have any questions regarding our shipping policy, please reach out to us:
- Email: contact@mellowmindsetlab.com
- Address: Mellow Goods LLC, 3500 South DuPont Hwy, Dover, 19901
Thank you for your understanding and support!